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Submit a Warranty Claim

Need a replacement?

IMPORTANT: Please use the email address when you registered for the warranty. If you have not registered, please do so HERE.

Do you have a photo of the Defect/ issue?

Thank-you for submitting your claim. Please mail the photo of the defect from the same email ID you filled in the form to customerservices@crocnfrog.com

Terms and Conditions

crocnfrog offers lifetime warranty for registered orders beginning 2018 March. Warranty is provided as a product replacement in the form of a 99% coupon code to the customer. Customer handles any standard shipping/handling fees that may be levied by Amazon or our www.crocnfrog.com web store.

Registration is required to qualify for a warranty claim. Registration needs to be done within 3 months of purchase of the product. Products registered post 3 months will not be eligible for the claims. All claims have to be submitted through this form. Each customer is entitled to one claim per product ordered. 

Heavily discounted, returned, and/or refunded products are not eligible for Lifetime Warranty. crocnfrog reserves the right to determine eligibility for Lifetime Warranty.

Accidental damages by the customer, loss, and theft are not covered by the Warranty claim.

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